Voui legal
Privacy, in plain language.
Voui is built to help you learn French—not to build a profile about you. This policy explains what happens to your information when you use the app.
Effective 20 September 2026The short version
You do not need an account to use Voui. Your learning progress, saved words, streak, preferences, and clip reports are stored on your device. Zolva Studios does not run advertising in Voui, sell your personal information, or use the Voui website for analytics or tracking.
Information stored on your device
Voui stores the information needed to remember your experience, including completed lessons, saved vocabulary, streaks, app preferences, and reports you make about clips. This information stays on your device unless you choose to share it, for example by sending a support email.
You can remove local Voui data by using any reset option provided in the app or by deleting the app. Deleting the app does not cancel a subscription or erase transaction records held by Apple.
Video playback and third parties
Voui uses the official YouTube embedded player to show learning clips. When a video loads or plays, Google and YouTube may receive technical information such as your IP address, device information, and interaction with the player. Their handling of that information is governed by their own privacy policies and terms.
Purchases
Subscriptions are purchased through Apple’s App Store and supported by RevenueCat, our subscription infrastructure provider. Apple processes payment details. RevenueCat may process an app-specific customer identifier, purchase and entitlement information, device or app information, and related technical events so Voui can unlock and restore paid access. Zolva Studios does not receive your full payment-card details.
Notifications
If you opt in, Voui can send local reminders, such as a prompt to continue your streak. You can change notification permission at any time in iOS Settings.
Support and clip reports
If you choose to contact support or email a clip report, your email address and anything you include in the message are shared with Zolva Studios and handled by your email provider. We use that information only to respond, investigate the issue, protect the service, and keep necessary business records. Please do not include sensitive information that is not needed to solve your request.
Retention and security
Local learning data remains on your device until you reset it or remove the app. Support correspondence is retained only as long as reasonably needed to resolve requests, prevent abuse, and meet legal obligations. No method of storage or transmission is perfectly secure, but we use reasonable measures appropriate to the information we handle.
Your choices and rights
You can decline notifications, stop video playback, reset local progress, or delete Voui. Depending on where you live, you may also have rights to access, correct, delete, restrict, or object to certain processing of your personal information. Contact us to make a request. We may need enough information to verify and complete it.
Changes and contact
We may update this policy when Voui changes. The effective date above will show the latest revision. Questions or privacy requests can be sent to support@zolvastudios.com, or through the Voui support page.
